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Freedom of Information

Buckinghamshire Healthcare NHS Trust is committed to the Freedom of Information Act 2000.

Freedom of Information during COVID-19

During the COVID-19 pandemic, we’re currently facing unprecedented challenges. We have diverted our resources to support our frontline colleagues who’re working really hard to provide care for our patients, and to those in need of our services.

We strive to be transparent and to work with an open culture. But at this time, whilst care of our patients and the safety of our staff takes priority, it’s likely that responses to some requests for information will be delayed. We apologise in advance and will endeavour to provide you with as much information as we can, as soon as we are able.

If you’d like to withdraw your request please tell us by emailing bht.bhinfo@nhs.net. Otherwise we’ll do our best to respond. A more complex request may exceed our statutory timescales.

The Information Commissioner’s Office has recognised the current situation in the NHS.

Subject access requests during COVID-19

Our resources may also be diverted away from our usual compliance or information governance work. You may experience delays to some requests for information.

We will of course endeavor to provide you with as much information as we can, as soon as we are able to.

What is the Freedom of Information Act 2000?

It’s a law passed by the Government that gives you the right to request information from public services.  The aim of the act is to promote trust and confidence in our public services by providing clear information and being open about what we do.

Any individual or organisation can make a request for information. The Act gives you the right to:

• be told if the information exists
• receive the information (unless the information is exempt under the Act).

Publication scheme

The Freedom of Information Act requires every public authority to have a model publication scheme, approved by the Information Commissioner’s Office (ICO), and to publish information covered in the scheme.

How can I request information under the Freedom of Information Act 2000?

If the information you need is not in the publication scheme, please send us a Freedom of Information request. When requesting the information please include:

  • your name
  • your postal/email address
  • daytime telephone number (optional)
  • the information or documents you would like to access
  • how you would like the information sent to you (for example, by post or email).

Please send any requests in writing to:

Information Governance Department
Buckinghamshire Healthcare NHS Trust
c/o 1st Floor
66 High Street,
Aylesbury
Bucks
HP20 1SD

Or email bht.bhinfo@nhs.net

Patient confidentiality

The Freedom of Information Act (FOIA) does not change the right of patients to protect their patient confidentiality in accordance with the Data Protection Act, common law and Article 8 of the Human Rights Convention.