Freedom of Information
Buckinghamshire Healthcare NHS Trust is committed to the Freedom of Information Act 2000.
What is the Freedom of Information Act 2000?
It’s a law passed by the Government that gives you the right to request information from public services. The aim of the act is to promote trust and confidence in our public services by providing clear information and being open about what we do.
Any individual or organisation can make a request for information. The Act gives you the right to:
• be told if the information exists
• receive the information (unless the information is exempt under the Act).
How to access information about the Trust – the publication scheme
The Freedom of Information (FOI) Act 2000 publication scheme gives people the right to access information held by the Trust.
The publication scheme has 7 sections. Use the drop downs below to find the information you’re looking for:
Location and contact details for all public-facing departments:
Financial statements, budgets and variance reports – under annual reports including finance reports. See also the charity commission for
Financial audit reports – under annual reports including finance reports
Staff and board members’ allowances and expenses – under annual reports including finance reports
Funding (including endowment funds and charitable donations) – under annual reports including finance reports.
See also the Charitable Commission for charity funding and accounts
Procurement and tendering procedures – under ‘press and supplier information)
Annual business or commissioning plan – in annual report (see above)
Targets, aims and objectives – in annual report (see above)
Performance against targets (KPI), performance framework, performance management information, quality improvement plans
Reports by regulatory organisations:
Care Quality Commission (also via link from our website homepage)
Audit reports delivered at board or governing body level (see annual report above)
Clinical strategy – pages 23 to 37
Patient and public engagement strategy – under public engagement reports
See also ‘patient feedback‘
Current written protocols, policies and procedures for delivering our services and responsibilities.
Policies and procedures relating to conducting business and the provision of services:
Customer service and complaints policies and procedures – see patient and family enquiries (‘I want to make a complaint’)
- Buckinghamshire Healthcare NHS Charitable Trust
- Chaplaincy – see pastoral, spiritual and religious support
- Bereavement service
- Accessibility (including interpretor and translator services)
- End of life support for friends and families
Services for which we’re entitled to recover a fee together with those fees:
- Parking (see information under each hospital location)
The information I need isn’t in the publication scheme. How can I request it?
Under the Freedom of Information Act 2000, you can request information by email. Please include:
- your name
- your postal/email address
- daytime telephone number (optional)
- the information or documents you would like to access
- how you would like the information sent to you (for example, by post or email).
The Freedom of Information Act (FOIA) does not change the right of patients to protect their patient confidentiality in accordance with the Data Protection Act, common law and Article 8 of the Human Rights Convention.