Toggle site contrast Toggle Contract


This accessibility statement applies to

This website is run by Buckinghamshire Healthcare NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • translate the page to a selected language
  • change colours, contrast levels and fonts
  • simplify and/or customise site options to suit your needs so that the screen displays only the main text
  • zoom in up to 300% without the text spilling off the screen
  • convert selected text into an MP3 audio file
  • listen to most of the website using a screen reader and be able to customise voice speed

ReachDeck is a web accessibility toolbar and provides instant access to supportive features that allow you to personalise how you access our content. The ReachDeck icon appears on most sections of our website.

Just click on the icon …

ReachDeck accessibility symbol

and the toolbar will appear …    ReachDeck accessibility assistance menu bar


AbilityNet has advice on making your device easier to use if you have a disability.

We strive to check and ensure the website text and content is as simple as possible to understand and our patient information pages are appraised and reviewed by our Communications Advisory Panel (CAP).

How accessible is this website?

We know some parts of this website are not fully accessible. For example:

  • some older PDF documents might not be fully accessible
  • some older online forms might not be fully accessible
  • some areas of the website might not be fully accessible when using a screen reader
  • text displayed as a graphic without an alt tag (provides a text alternative for images to help screen readers)
  • older web pages that do not use semantic HTML (which gives context to screen readers)

Feedback and contact information

If you need information on this website in a different format please email or contact our Patient Advice and Liaison Service (PALS) on 01296 316042 or

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Buckinghamshire Healthcare NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard because some content might not be fully accessible as described under “How accessible this website is”. We strive to meet the Web Content Accessibility Guidelines and have a plan underway to address this.

We are working on adding text alternatives for all images. When we publish new content we will ensure our use of images meets accessibility standards.

Content that is not within the scope of the accessibility regulations
PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix or replace Trust Board papers or press information published prior to September 2018.

We are working towards ensuring that any new PDFs or Word documents we publish will meet accessibility standards. Please contact us via email to request an alternative version.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We strive to improve accessibility across as many sections of this website as possible. We are undertaking an audit and will update this statement to reflect further improvements.

Preparation of this accessibility statement

This statement was prepared March 2021 and it will be regularly reviewed following an audit and site testing process.