Accessibility statement

Accessibility statement for www.buckshealthcare.nhs.uk

This website is run by Buckinghamshire Healthcare NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

The ReachDeck toolbar, available on this website provides instant access to supportive features that allow you to personalise how you access our content. The ReachDeck icon appears on most sections of our website.

Just click on the icon:

and the toolbar will appear: 

This allows you to:

• translate the page to a selected language
• change colours, contrast levels and fonts
• simplify and/or customise site options to suit your needs so that the screen displays only the main text
• zoom in up to 300% without the text spilling off the screen
• convert selected text into an MP3 audio file
• listen to most of the website using a screen reader and be able to customise voice speed

How accessible this website is

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software
• live video streams do not have captions
• you cannot skip to the main content when using a screen reader
• there’s a limit to how far you can magnify the maps on Stoke Mandeville Hospital map , Wycombe Hospital map and our Amersham Hospital map  pages.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: the Trust communications team: bht.communications@nhs.net

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• pals@nhs.net
• 01296 831120

If you cannot view the maps on our visiting our hospitals pages, call or email us using the contact details above for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Buckinghamshire Healthcare NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

• Non-compliance with the accessibility regulations
  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).
  • We plan to add text alternatives for all images by March 2024. When we publish new content we’ll make sure our use of images meets accessibility standards.
  • Some information is only available in PDF format. These PDF documents may include text on a background without sufficient colour contrast and may have images without text alternative.

 

• Content that’s not within the scope of the accessibility regulations
  • PDFs and other documents
    • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix or replace Trust Board papers or press information published prior to September 2018.
    • Any new PDFs or Word documents we publish will meet accessibility standards.
  • Live video
    • We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was first prepared March 2021 and subsequently updated 27 October 2023 following an evaluation of the website to which it applies.

This accessibility statement has been prepared following an audit by the Government’s digital service and self-evaluation.

This website was last tested on 29 September 2023.

The test was carried out by Phew Design Ltd.  The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.