Welcome to our Children’s Emergency Department. We see children and young people who require emergency care.
Thanks for waiting patiently. We know you’ve arrived, and you’re in our queue system. Someone will see you as soon as possible. In the meantime, here’s some advice you might find helpful:
Follow signage and look out for the orange doors.
If your child is feeling anxious or bored, our play team are here to help. We have a range of activities to offer, including books and games, and we can explain processes in more detail. Speak to a member of staff to find out more.
Some medications or treatments can only be given safely on an empty stomach. Please ask a team member if you want something to eat or drink.
If your child becomes more unwell, you think they are in pain, or you have any other concerns, please speak to one of the nursing staff.
Sometimes we need to run tests to figure out what’s going on. These could include X-rays, scans, urine samples or blood tests. Most blood tests take between 1 -2 hours to come back.
One parent/carer can stay with children for the duration of their entire visit. Some older children (e.g. teenagers) may prefer to be seen on their own.
If your child needs ongoing treatment in hospital, they will be moved to different ward. This may be the Children’s Ward (Ward 3) or, for shorter stays, the Observation Unit.
If you have any concerns, please ask to speak with the nurse in charge, or contact the Patient Advice and Liaison service.
We routinely ask all children and young people about their social background. We may need to share health information about your child with other organisations & health providers .
Our staff have the right to carry out their work without fear for their safety. We have a zero tolerance policy on aggressive behaviour towards our staff, patients, and other visitors.
Patient information and guidance
