Our trained bereavement volunteers offer support to families and carers following the death of a loved one. A specially trained team also provides bereavement support to children facing the loss of siblings, parents or grandparents.
What happens when a patient dies in hospital?
A member of the bereavement services team will contact you by phone the day after the patient’s death to tell you that we have completed the Medical certificate of Cause of Death (MCCD).
You will need to register the death online. If you do not have access to a computer, we can help you complete the paperwork. Call us on 01296 382581.
There is an £11 charge for a death certificate.
The Registrar will send you the death certificate by secure post.
You will also receive a phone call from the medical examiner. This is an independent senior doctor working at the hospital to make sure that the information on the MCCD is correct. They will talk through the MCCD with the designated family member and answer any questions you may have.
If there’s property to collect, call us on 01296 315381 between 9am and 4pm. We’ll arrange an appointment for you to come and collect it.
A member of our bereavement listening team will call you to find out how you are and tell you about sources of support and advice available to you.
If you have any questions about the steps you need to take, please call the team on 01296 316646 between 9am and 4pm Monday to Friday.
We provide support for the HM Coroner and Home Office forensic and hospital postmortems. We have permanent and temporary body storage facilities at Stoke Mandeville Hospital and also offer tissue retrieval services including heart valves and corneas for donation