How we support you
The Cancer Education, Information and Support Service (CEISS) at Stoke Mandeville Hospital and Wycombe Hospital has been developed to ensure people affected by cancer have access to good quality, comprehensive and appropriate information and support.
The service is staffed by Macmillan Cancer Education, Information and Support Facilitators and supported by trained volunteers. Due to the pandemic and the need to ensure the safety of patients, relatives and staff, certain restrictions are in place.
Unfortunately, certain activities normally offered have been suspended.
We can put you in touch with:
- Citizens Advice advisor (via email/ telephone).
- Wig supply and Fitting service (via the phone and virtual).
- Complementary therapists (currently suspended).
- And other local and national support groups.
We offer information and support to anyone who has concerns about cancer including patients, their relatives, friends and carers. A drop in service, is available at Stoke Mandeville Hospital where facilitators are available to speak to you or you can book an appointment.
If you would like to talk to someone, the Macmillan Cancer Education, Information and Support Facilitators can listen to you and discuss how cancer is affecting your life.
Call: 01296 316954
Support at Stoke Mandeville Hospital:
The Cancer Education, Information and Support Service is based In the Cancer Care and Haematology Unit.
Monday – Friday 9.30am – 4.00pm
Support at Wycombe Hospital:
The Cancer Education, Information and Support Service provides an outreach service based in the Sunrise Cancer Unit on the 5th floor of the hospital.
Please call 01296 316954 if you would like to make an appointment. This is a dedicated phoneline for this service – please leave a voicemail if no one is available to take your call and we’ll get back to you,
Macmillan Citizens Advice out-reach advisor
Currently, this service is available via email or telephone.
A Macmillan Citizens Advice out-reach advisor is available for free advice sessions for cancer and haematology oncology patients and their families.
Advice and support is offered on benefits, employment, relationships and consumer issues, housing, and immigration for cancer patients of the Buckinghamshire Healthcare NHS Trust.
You can contact the Macmillan Caseworker on:
Direct line: 01908 545160 (answerphone available)
Mobile: 07976 021635 or
Specialist support groups can help you meet other patients for social and emotional support.
These include the Sunflower Club for patients with lung cancer or mesothelioma and their carers. It helps group members to share and explore their particular experience in a safe and supportive environment. The group meets at Stoke Mandeville Hospital on alternate Tuesday mornings for 2 hours and is facilitated by our lung cancer nurses.
We can also put you in touch with the Myeloma Support Group.
We hold a gynae-oncology patient support group known as ‘The Lavender Girls’ once a month (except August) on the first Tuesday of the month from 10am to 12pm.
Each month we have a programme of events. This may include informal chats, talks from healthcare professionals on topics requested by the group, flower arranging, card making and other creative sessions.
If you would be interested in attending a session or would like further information about any of our support groups call us on 01296 316537.
This service is currently unavailable due to COVID restrictions
The creative arts group is based within the Cancer Care and Haematology Unit at Stoke Mandeville Hospital. It is available to cancer patients who are attending the hospital for cancer care.
The aim of the group is to provide recreation and relaxation, and is offered as an aspect of holistic care in the context of caring for the whole person. Activities focus on visual arts using a range of media.
For more information contact the Cancer Information and Support Service on: 01296 316954.
Health and wellbeing events to help you live healthily with and beyond cancer
Our support does not end after you have finished your treatment. We want to help you adjust to life afterwards. Please find a list of upcoming events below:
The Cancer Support Outreach Service is your link to services and support in your local community. We support people who have finished their cancer treatment, and/or are living with cancer as a long term condition. We recognise that life after treatment is very different, and often there is little or no support. People often describe it as “falling off a cliff”.
We are able to signpost to other organisations, support groups, counselling, health and well-being events, Citizen’s Advice, Macmillan, physiotherapy, dieticians and many more.
We also offer courses which help people move on with their lives in a positive way.
HOPE Course (Help to Overcome Problems Effectively)
Living with or after a Cancer Diagnosis?
Do you want to enhance your resilience through these difficult times, rediscover strengths and increase your ability to cope?
Join our self – management programme called HOPE, the programme focuses on:
- smarter goal setting
- priorities and values
- managing stress
- coping with fatigue
- living positively with fears for the future
- finding things to be thankful for
- character strengths
- eating well and physical activity.
HOPE 6 week
- Face to face course – 2 hour sessions
- 1 day course
- Online version of our 6 week HOPE course
For further information please contact
- call 07816 068260
We want to help you make healthier lifestyle changes and improve your quality of life. We’ve put together some useful links to external resources which you may find helpful for life with and beyond cancer.
- Advice on how to stay active before and during cancer treatment
- Tips on how to become and stay physically active
- How to make small changes to manage your condition
Watch the following video on the benefits of staying active including patient stories.
- 24/7 mental health helpline for Buckinghamshire and Oxfordshire residents
- Weekly calls from Macmillan Telephone Buddies
- Coping with financial worries
Watch this video on how to cope with a cancer diagnosis
Cancer education, information and support service (CEISS)
Maggie’s provides free practical, emotional and social support to those with cancer, their families and friends. We’re here to support you for help, advice or just a chat.