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Chris
I didn’t want to tell my story but now feel I must. I was called for a routine mammogram in July, then recalled, but thought it was just dodgy film. I was told I had cancer. Gobsmacked as no lump or pain and no family occurrences. Biopsies proved confirmed it. I had chip insert (pain free) radioactive dye then surgery. The cells jumped the boundary, so I had a second op. The results again showed the boundary extended. So, I made the choice to have a mastectomy. I went in at 7:30am and was home by 2:45pm. I’d had three surgeries in three months. No pain, although had to have manual drainage several times. I’m now Cancer free. I didn’t want reconstruction but got a lovely bra and prosthetic boobie. I was measured correctly for first time in my life.
So please, please, please go for your mammogram when called. I have met the most amazing people with their own stories. The breast care team and day surgery team at Wycombe Hospital are real stars. I can’t put into words how grateful I am. I’m alive.
Linda
I’ve been a sister in a busy gynaecology ward and therefore can have a critical eye when it comes to patient care.
I was extremely anxious about my appointment to investigate a breast lump (a cyst thank goodness) that I had recently noticed. I was seen within 2 weeks of my visit to my GP.
I was greeted warmly by a very friendly receptionist which instantly relaxed me and within a few minutes after completing a form I was called for a mammogram. I was seen swiftly, the radiographer was kind and professional, it was only slightly uncomfortable. It was not at all painful.
The rest of my appointment was thorough, I was seen by a nurse and consultant who spent time with me without rushing. I felt well looked after and that the staff really cared. I could not find fault with the service and I came away feeling reassured and confident that if I needed to return in the future, I would not be anxious about the process. I would like to encourage any woman who feels afraid of seeing their GP about a breast lump not to be. All the staff are extremely professional and kind. We are very lucky to have a first class breast unit at Wycombe Hospital.
Helen
Earlier this year I was given an appointment to attend the mobile unit in Stokenchurch rather than Wycombe Hospital. The mobile unit was only a few minutes from my house, so I was thrilled as I work from home and was able to go in my break. I am always very anxious having a mammogram as breast cancer runs in my family, so to have the appointment just up the road instantly eased my anxiety as it reduced my time away from work.
On entering the portacabin I was immediately welcomed by the receptionist and the entry system and waiting area was very safe and secure (my appointment was during the pandemic) so I felt immediately at ease. I only had to wait a few minutes and was seen by a delightful mammographer who fully explained the procedure and took her time positioning me and made me feel very at ease.
I was not rushed and felt I was treated and cared for as an individual.
On leaving I felt what a wonderful experience – safe, very confidential, very professional staff and such efficiency. I wanted this positive feedback to be handed back to the team so they know what wonderful staff the breast care team from Wycombe Hospital are.
Anonymous
I’d like to share my extremely positive experience in the Assessment Clinic where I received excellent care and kindness from the Screening Breast Care Nurse which began before I had my appointment. No one likes to hear they need to be assessed in a breast care clinic, I was nervous and worried about the appointment and unknown outcome. I spoke to the Screening Breast Care Nurse prior to my appointment, and she explained the process, reassuring me that I would be well looked after. She met me in reception when I arrived and took the time to guide me through the appointment. I fortunately didn’t need a biopsy only aspiration of a cyst, however, she and all the staff were friendly and so kind. The clinic was run very efficiently. I had very short waiting times between the different stages one has to experience, for example, the mammogram and the ultrasound scan, results and final consultation. I was very well looked after. I would encourage anyone who is worried about their visit to contact the lovely nurse and her team who will without a doubt reassure you that you will be in the good hands of kind, experienced and professional staff and will receive the best possible care.