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Emergency Department (also known as Accident & Emergency)

We treat patients in an emergency at our Emergency Department (ED) – also known as Accident & Emergency – at Stoke Mandeville Hospital. 

We’re open 24 hours a day, 7 days a week. ED treats patients with life threatening or serious conditions including: 

  • chest pains 
  • serious injuries 
  • a suspected stroke 
  • heavy blood loss 
  • breathing difficulties and choking. 

 Call 999 or visit A&E immediately. 


Not sure if ED is the right place to go? 

 Call 111 or see our guide to emergency care and treatment  We also have an Urgent Treatment Centre at Wycombe Hospital for minor injuries.  


If you’re coming to ED …

Come alone 

You must come alone to reduce the risk of infection for yourself, other patients and our staff. Exceptions include patients who: 

  • are under 18 
  • have a learning disability, cognitive impairment, or autism 
  • have communication challenges including hearing or visual impairments 
  • do not speak English as their first language.

In these circumstances, you can bring one carer, parent, guardian or personal assistant. 

Wear a face mask

  • You are required to wear a fluid resistant surgical face mask at all times in our A&E department, unless you are exempt.
  • Please use hand sanitiser before entering the building.

Bring these things:

  • next of kin contact details 
  • the phone number of the person who will collect you from A&E 
  • a fully charged mobile phone (and charger) to tell people at home about any tests or treatment you may need 
  • a book or magazine to pass the time.

If you’re a family member, carer, friend or supporter  

Unless you’re with a patient who has exceptional circumstances to bring someone with them (see above),  you must either wait in your vehicle or return home. 

 We ask that you: 

  • wait at home if you can – consultations and tests can take several hours 
  • do not use the toilets for infection control reasons 
  • wait for a call from our staff telling you to pick up your loved one or letting you know that they’re being admitted.

For updates about loved ones 

Call ED on 01296 418300. Our lines are very busy and we can only give information to next of kin.


Collecting patients following discharge from ED

When you arrive, do not enter the ED. Call your loved one on their mobile phone or call 01296 418300 and ask us to let the patient know you’re outside waiting for them. 



Emergency Department - Stoke Mandeville Hospital
Emergency Department - Stoke Mandeville Hospital

01296 418300

Emergency Department - Stoke Mandeville Hospital

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