Trust launches new patient portal via the NHS App
The Trust has launched a new patient portal via the NHS App to make it quicker and easier for patients to keep track of appointments, clinical letters and pre-assessments.
The NHS App will help patients to confirm appointments online and view upcoming appointment times and locations. Patients will also be able to view discharge summaries at the end of a stay in hospital or an attendance in our emergency department (A&E).
Patients will also be able to receive and access important information such as clinical letters and information and will be able to complete online health questionnaires before attending pre-assessment appointments.
More traditional paper appointment letters can be easily mislaid, which sometimes leads to patients arriving for appointments at the wrong time or even missing their consultations altogether. By providing access to hospital correspondence and information in a single place, for patients to view via their computer or mobile phone, will help to reduce the number of missed appointments. It will also help to speed up the amount of time spent on admin when patients arrive for appointments.
The NHS App provides patients with a secure service for their healthcare information.
Further information
- Find out everything you need to know about the NHS App, to help you access NHS services online.
- Find out how to manage your hospital referral appointment via the NHS App
- Find out more about data security and privacy – To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from the Trust and your GP surgery.