Statement regarding CQC report on children’s emergency department
The Care Quality Commission (CQC) has today published a report following an inspection in June of our children’s Emergency Department at Stoke Mandeville Hospital.
Commenting on the findings, Chief Nurse Karen Bonner said:
“The inspectors found that children and young people were receiving safe care with leaders running services well. We were also pleased that they reported that our colleagues felt respected, supported and valued.
However, whilst the overall findings of the inspection were positive, there were some areas highlighted for improvement which we are already addressing. These included the need to improve our governance processes for reviewing and learning from incidents and making patients and visitors aware of our translator services.
As a learning organisation, we are always seeking to improve our services so we welcome this feedback. Action is already being taken to address the issues raised as we remain committed to delivering outstanding care for all our patients and service users.”