Your video appointment

If appropriate, you may receive a letter to inform you that a video outpatient appointment has been made for you.

The letter will inform you of:

• the time and date of your appointment
• the URL link to access your video appointment
• what you need to do before the appointment

If there is anything you are not sure about please contact us via the Patient’s Appointment Line on 01296 315653 before your appointment. (Please note: this number is not to be used for technical queries.)

If you need to cancel or re-arrange your appointment

You must notify us as soon as possible, by calling the number given on your appointment letter or you can call the number listed above.

Services providing video appointments

Below is a list of services that will be providing outpatient appointments via video. If you know you have an upcoming video appointment, but have lost or mislaid the letter with the details of how to log onto the system, please select the appropriate link for the service, team or department you have a video appointment with from the list below. You’ll then be able to access the video appointments website for our Trust where you will be required to enter your verification details (such as your name, date of birth and NHS number) before being connected to the virtual waiting room to await your consultation.