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How you can get involved

Our patients are at the heart of everything we do. Your feedback and input is really important to us, as it helps us to improve patient care and the services we offer.

We want to hear from you, your carers and families. There’s a number of ways that you can get involved.

Attend our patient forum (SPIN)

Held every month, our patient forum gives you the opportunity to share your views and feedback on any aspect of our processes, facilities or services. It’s open to all our patients and their relatives.

Our staff will listen to your feedback and share your views with their teams.They’ll also update you on any changes to our processes. We also include any actions from the forums in our newsletter (see below).

For more details on how to attend a SPIN forum email

If you can not attend our forum but want to be involved, we’ll add you to our mailing list. Just email us with your details.

Join our service users committee

It includes up to 10 of our patients with varying levels of injury, with representatives from our divisional board, clinical governance group, research board and patient experience group.The committee meets quarterly to discuss issues and redevelopment plans.

Give us informal feedback

We hold informal sessions at the National Spinal Injuries Centre for patient feedback on how we can improve our service delivery.
You can also give feedback, compliments or raise informal concerns with our PALS team.

Contribute to our newsletter

SCI News is a quarterly newsletter which we send to over 3,000 of our spinal cord injury patients. It keeps patients up-to-date with our latest news and includes actions from our patient forums. You can contribute to the newsletter by sending us any interesting or relevant stories.

To join our mailing list or send us a suggestion for an article, email 

Post a suggestion

We have suggestion boxes in our reception area. You can post a comment or suggestion anonymously.