Get involved
Buckinghamshire Healthcare NHS Trust is committed to involving the public of Buckinghamshire and our patients in developing our services and influencing the strategic direction of the organisation.
To find out more, please click here to read our Patient experience and involvement report for 2019.
Patient views on Amersham Community Wards
Buckinghamshire Healthcare NHS Trust has four community inpatient wards: Waterside, Chartridge and the Buckinghamshire Neuro Rehab Unit which are all in Amersham Hospital, and also a ward in Buckingham Community Hospital.
The challenges of providing safe, effective care in the community hospitals were identified by the Care Quality Commission. To address the situation the decision was been taken to temporarily close Chartridge Ward and to consolidate staff into Waterside Ward. As part of the review we engaged with current and recent patients of Waterside and Chartridge Wards to ensure their views inform the development of the future model of care.
Objectives
- To understand patient views on the current model of care and how it could be improved
- To ensure patient views inform the future model of care
CLICK HERE to find out more from the annual report.
Patient Views on reviews of ophthalmology pathways
The current model of ophthalmology care is being reviewed, learning from best practice, to develop and implement a new service model to meet the needs of the population, eliminate waste improve patient outcomes. The Trust has sought patient views to inform the plans.
Objectives:
- To gather patient views on the changes and planned changes to the patients pathways for minor eye conditions, cataracts and glaucoma
- For patient views to inform changes to new pathways
CLICK HERE to find out more from the annual report.
Parent views of the Neonatal Unit
For parents whose babies are patients of the neonatal unit, this is a stressful and difficult time. The Neonatal team want to better understand the experience of this group to inform service improvement plans
Aims:
- To listen to the views of parents of children who’s babies are/have been in the neonatal unit on the care received from the service
- To develop recommendations for improving the care of babies who are patients of the neonatal unit
CLICK HERE to find out more from the annual report.
Patient views on and recommendations for the National Spinal Injuries Centre (NSIC)
The National Spinal Injuries Centre (NSIC) at Stoke Mandeville aspires to provide the best, patient centred, effective and evidence based care to enable people with a spinal cord injury to reach their life goals. Listening to and involving patients is central to this. In July and August 2018 the NSIC, with the support of the engagement and involvement team, conducted a programme of events and other listening opportunities for patients.
Aims
- To listen to the views of NSIC patients on their experience of the service
- To develop recommendations for improving patients’ experience of the NSIC
Click here for more information and the final report.
PLACE – Patient Led Assessments of the Care Environment
PLACE is a national programme of patient led assessments of the care environment for NHS organisations that provide inpatient care. It is an annual process which usually runs across a two to three month period from approximately March – May. Patients/ carers/ members of the public are asked to undertake a joint assessment with staff against a structured framework. The aim of the programme is to place the patient view at the centre of an assurance and quality improvement process, hence the majority of assessors are patients/ carers. Patients/carers/member of the publics input feeds into results which are published annually in a way that helps to normalise standards across the NHS and locally.
Listening to your views
Let us know your comments, compliments and complaints so that we can listen, learn and respond
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