Your feedback makes a difference

Your views are important to us so please tell us about your experiences of our services. We value highly the feedback we receive from patients and carers, this helps us to develop and enhance our services even further to ensure we provide the best possible patient care. We will listen, learn, and respond to what you tell us.

If you wish to contact our patient liaison service (PALS) please call 01296 316042 (9am-4pm, Monday to Friday) or email bht.pals@nhs.net

Share your experience

There are many ways for you to tell us your experience.

Please click here to give us your feedback

How we are doing

Every survey, story and summary of our services is fed back and pulled together into our reports. From these monthly reports you can see how we are doing.

Please click here to see our latest reports

You said, we did

Your feedback makes a difference, and we want you to be able to see how.

Please click to see what changes we have made in response to your feedback