Changes to visiting restrictions

Date: 11/01/2022 | Category: News 2022

Due to the Omicron variant of COVID-19 the Trust has made some changes to its visiting restrictions to help prevent the spread of infection.

Only one visitor is permitted per day for one hour and visitors are required to provide evidence of a negative lateral flow test taken on the day of the visit, ahead of their visit.

We recognise the important role family and friends play in supporting our patients during a stay in hospital and we are committed to ensuring patients continue to receive visitors.

Carers are welcome to support our patients’ health and social needs. A familiar carer or supporter is not considered a visitor and may remain with a patient to provide support. Patients and service users who are able to have a carer or supporter with them include those who:

  • have a learning disability, autism, or cognitive impairment such as dementia
  • have mental health problems
  • have communication challenges including hearing or visual impairment
  • do not speak English
  • are children
  • are using maternity services
  • are at the end of their life

Every patient has different needs and we know there are occasions when we may need to adapt our visiting policy. Please speak to your loved one’s care team to discuss the best approach.

Please read full details about our visiting restrictions.

Letters to a love one

The Trust has re-introduced the ‘Letters to a loved One’ email scheme to ensure friends and family can stay in touch digitally with loved ones who are patients in our hospitals.

The service is particularly useful for patients who may not be able to stay in touch with loved ones using technology. The inbox is monitored from Monday-Friday and staff will endeavour to deliver the messages as soon as possible.

Friends and relatives who would like to send an email to an inpatient can write to bht.lettertoalovedone@nhs.net. The email must include your loved one’s full name, their date of birth, their postcode and their NHS number if you have it.

All messages will be managed in the strictest confidence.

Please find out more about how to keep in touch with friends and relatives while they are in hospital.