Our services

Patient information

How do I get a Dermatology or Allergy appointment?

You must be referred to us by your GP.

What do I do if I haven’t received my appointment yet?

For routine referrals please wait at least 3 weeks from seeing your GP before ringing the department.

01494 734600

For two week wait referrals, please call the two week wait office.

01296 315588

What do I do if I want to change or cancel an appointment?

Please ring the booking office as soon as possible if you need to change or cancel your appointment, so that the appointment slot can be allocated to another patient. This will help us to keep the waiting lists down.

01494 734600

How can I receive reminders of my appointments?

If you would like to receive text reminders of your dermatology, allergy and skin surgery appointments sent to your mobile phone, please email dermappts@buckshealthcare.nhs.uk, giving us your name, patient number and mobile phone number. Alternatively, you can fill in the slip at the bottom of your appointment letter and return it to the department. Reminders will then be sent out a week before and then again the day before any future appointments.

What should I bring to my appointment?

Please bring with you a list of medication, and any creams or ointments you are using.

What time should I arrive for my appointment?

Please try to arrive 5 minutes before your appointment to allow time to book in. We make every effort to see you on time. Please be aware that car parking is pay and display and can be an issue on all of the 3 sites.

How can I make a compliment, complaint or other comment about my care?

Please tell a member of staff involved in your care at the time if you have a compliment, complaint or other comment to give. Otherwise please follow this link: compliments and complaints